I am not involved on this project since the end of December 2019. I even announced it to my collegues around mid november that I wouldn't be here for long as real life and job commitments would take much of my time, leaving none to be active here.
You have to wait for my replacement, or if you are a programmer or have any management skills you can apply for any available position. Remember that GMs have limited decisional power so you cannot expect answers on topics that doesn't compete them. For the website suggestion / issues you should address it to Dulaan
As for the private messages, i do get notifications on my personal email but as I currently have little time is better to address the issues to the support email or ticket system.